Mercedes-Benz Service 24h.

Gets you back on course day or night

In the event of a technical breakdown or starting problems en route, Mercedes-Benz Service24h is there to help you anywhere in Europe. Our Service hotline 00800 1 777 7777 will respond to your call and arrange for prompt, professional assistance. Operating 365 days of the year, 7 days a week, 24 hours a day, our Service24h service will be on its way to you in no time. A breakdown can often be repaired right on the spot. If this is not possible, we will make sure that your vehicle is taken to the nearest Mercedes-Benz workshop and organise alternative transport for you.
You can count on these services:

  • Individual assistance in emergencies
  • Advice and diagnosis
  • Organising help
  • Control and coordination
  • Qualified specialists
  • Prompt assistance at the push of a button

The new Mercedes-Benz telematics service Contact is even more customer-friendly. You can contact the Mercedes-Benz Customer Centre at the push of a button. If required, all relevant vehicle and position-related data can be transmitted at the same time, ensuring the shortest possible response time and prompt roadside assistance.