Mercedes-Benz Service 24h.
Gets you back on course day or night
In the event of a technical breakdown or starting problems en route, Mercedes-Benz Service24h is there to help you anywhere in JABOTABEK.
Our Service hotline 021 - 252 2292 will respond to your call and arrange for prompt, professional assistance. Operating 365 days of the year, 7 days a week, 24 hours a day, our Service24h service will be on its way to you in no time. A breakdown can often be repaired right on the spot. If this is not possible, we will make sure that your vehicle is taken to the nearest Mercedes-Benz workshop and organise alternative transport for you.
You can count on these services:
- Individual assistance in emergencies
- Advice and diagnosis
- Organising help
- Control and coordination
- Qualified specialists
- Prompt assistance at the push of a button
The new Mercedes-Benz telematics service Contact is even more customer-friendly. You can contact the Mercedes-Benz Customer Centre at the push of a button. If required, all relevant vehicle and position-related data can be transmitted at the same time, ensuring the shortest possible response time and prompt roadside assistance.